Platform Fees

The Platform Administration Fee will be calculated based on a percentage of your account balance as shown in the table below. 

Our fees are accrued daily and charged quarterly. The fees are intentionally progressive and tiered, the fees reduce as clients increase their investments on the Stropro platform.

You are not charged a Platform Administration Fee for any cash or cash like products held with Stropro.

^ For example a balance of $1,000,000 would be charged at 0.60% for the first $250,000 and 0.50% for the next $250,000 and 0.40% for the next $500,000.

Please note, if you withdraw your entire balance before the end of the month or year, you will only be charged a fee for the days your money was held at Stropro. 

We do not have fees for accounts with a $0 balance, so you can still keep your account open without accruing a platform fee. 

FAQs

Why am I charged a Stropro’s platform fee?

The Platform Administration Fee enables us to better protect and administer your portfolio by covering various costs Stropro incurs in operating the business. The fee allows Stropro to provide:

• Enhanced portfolio reporting, insights and analytics
• Quarterly commentary
• Ongoing lifecycle management
• Multi-currency cash accounts
• Clearing and settlement
• Safekeeping and custodial services
• Registry administration

This ensures we are able to provide you with a great client experience, and continue offering you exclusive global institutional investment offerings.

How can I pay my platform fee?

You have several convenient options to pay your platform fee:

• Direct Bank Transfer: Use the account details provided on your platform fee invoice to pay via direct bank transfer.
• Credit or Debit Card: Click the "pay by card" option on the Stropro platform. Payments are securely processed through our partner, Airwallex. If you're accessing your invoice on a mobile device, you can easily pay via Apple Pay or Google Pay.
• Direct Debit: Starting June 2024, Stropro will have the option to direct debit any outstanding platform fee invoices. This includes previously issued outstanding invoices, and any future issued invoices whilst you are using the Stropro platform. We will collect a signed direct debit agreement from you before processing the debit.

Where can I view my invoices and see a breakdown of any fees?

Clients can access this information by logging into the Stropro platform and selecting the “Invoices” option under My Profile page in the menu.

Will I be charged the whole annual fee if I use Stropro for just part of the year?

No, you will not. If you withdraw your entire balance before the end of the month or year, you’re only charged the fee for the days your money was held by Stropro. Our fees are calculated based on your daily account balance, accrued daily, and charged quarterly. We do not have fees for accounts with a $0 balance, so you can still keep your account open without accruing fees. 

Which products are subject to the fee?

Structured investments, alternative offerings such as Managed Investment Schemes (or similar financial products) which perform positively will be subject to the platform administration fee.

Which products are NOT subject to the fee?

As part of our ongoing commitment to align interest with our clients, Stropro will credit back any platform administration fees collected on products which perform negatively at maturity of the investment.

You are not charged a Platform Administration Fee for any cash or cash like products held with Stropro.

I have questions regarding my invoice:

We welcome any feedback, questions and concerns you may have regarding the platform fee and your invoice. Please reach us at team@stropro.com or (02) 8313 7021 if you have any questions.

If you have any further questions or concerns regarding this fee, please do not hesitate to reach out. Our team is more than happy to discuss these changes with you.